FAQ

How much are Retouch4me Plugins?

What are system requirements?

Can Retouch4me plugins work as standalone software?

How many computers can I install the plugin onto?

Are there any additional payments, do I have to pay for the updates of the plugins in the future?

How do I activate the plugin?

How to update Retouch4me plugins?

I get OpenCL error when working with the plugin

How to switch the graphics card for the plugin to work (Windows only)?

What is Apex?

How is Apex different from Arams and the Photoshop Panel?

What retouching tools are included?

How does the credit system work?

Does Apex support presets and batch processing?

Can I use Apex without Photoshop?

What makes Apex special?

Where can I get help or updates?

Contact us 24/7 at online chat for quick help

Average response time for a Ticket Request (Support tab in personal account) during business hours is 2 hours.

GMT+3 time zone business hours Monday through Friday.

London (GMT) 7am - 3pm

Tallinn (GMT+3) 10am - 6pm

Tokyo (GMT+9) 4pm - 12am

Sydney (GMT+11) 6pm - 2am

Los Angeles (PST) 11pm - 7am

New York (EST) 2am - 10am

Response time may be longer during high-volume periods.

For technical support also use online chat or click Support tab in your personal account to submit a request.